FinPag - Server Migration – Platform Temporarily Unavailable – Incident details

Experiencing major outage

Server Migration – Platform Temporarily Unavailable

Investigating
Major outage
Started 5 months ago

Affected

API - Payments

Major outage from 5:00 PM to 12:00 AM

API - Auth

Major outage from 5:00 PM to 12:00 AM

Customer Portal

Major outage from 5:00 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are performing a server migration to enhance our platform’s processing capacity and implement necessary adjustments. During this process, the platform will be temporarily unavailable.

    Our team is working to complete the migration as quickly as possible and minimize any impact. We appreciate your understanding and will provide updates as soon as the platform is available again.